Shipping & Returns

 

SHIPPING METHODS AND DELIVERY TIMES (United States orders)
UPS Picks up from us at 2:00pm pacific time.
Dirt Bag Customs offers the following shipping options for domestic orders:
- Standard Ground
The following methods are time sensitive. If the order is placed after 2:00pm it will ship the next business day
- 3 day service
- 2nd day service
- Overnight (will ship same day if placed before 12pm pacific time)
If the items in your order which qualify for 'Free Standard Ground Shipping' total $150 or more, your order ships FREE!
If you choose Standard Ground shipping, your order will be shipped via one of the two shipping methods:
- UPS Ground
- USPS Priority Mail

Actual delivery times may be subject to factors beyond our control such as inventory stock, the duration of your response to our request for additional credit card verification, adverse weather conditions, and other carrier delays. If you are still undecided about which shipping option is right for your order, please give us a call at 541-469-7486

IMPORTANT: IN CALCULATING DELIVERY TIMES, EXCLUDE THE DAY THE ORDER IS SHIPPED, WEEKENDS, AND CERTAIN SHIPPING HOLIDAYS. FOR EXAMPLE, ABSENT A SHIPPING HOLIDAY OR ANY ORDER IRREGULARITY REQUIRING INVESTIGATION, A 3-BUSINESS DAY ORDER PLACED ON MONDAY NIGHT AND SHIPPED ON TUESDAY WILL ARRIVE ON FRIDAY. SIMILARLY, A 2-BUSINESS DAY ORDER PLACED ON THURSDAY NIGHT AND SHIPPED ON FRIDAY WILL ARRIVE THE FOLLOWING TUESDAY.
International Shipping Options and Rates for Website Orders
Dirt Bag Customs offers United Parcel Service (UPS) and/or United States Postal Service (USPS) service depending upon the type of products you would like to purchase and the destination country. We have found these options to be the most secure, efficient, and reasonably priced. To view the shipping options and cost, simply place the items you would like to order in your shopping cart and choose your country in the dropdown box on the Cart page. Following are time in transit estimates for each type of international shipping option:

- International UPS Worldwide Expedited (2-5 business days)
- International U.S. Postal Service (USPS) Express Mail (4-7 business days)
- International U.S. Postal Service (USPS) Priority Mail (6-10 business days)
- International Super Saver ships either (USPS) First Class Mail International or UPS Mail Innovations International (10-19 business days)

Keep in mind these are estimates only and we cannot guarantee delivery times for international orders. Delays can occur if we need to verify your order or in the event of adverse weather conditions or other carrier or customs delays. Please note that UPS offers real-time tracking information, whereas the U.S. Postal Service tracking information provides only limited information.
Import Duties and Taxes
Please note that your international order may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on dirtbagcustoms.com. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information.